Effective Date: 25/10/2024
Welcome to AM Drones Ltd. (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how AM Drones Ltd. collects, uses, discloses, and safeguards your information when you interact with our drones, services, website, and mobile applications.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
We may collect and store information that can directly or indirectly identify you, including:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username, password, and any preferences associated with your account.
- Payment Information: Billing address and payment details for transactions you conduct with us.
Device and Usage Information
We may also collect information automatically about your use of our drones, apps, and website:
- Drone Data: GPS location, altitude, flight paths, imagery, and video captured by drones.
- Technical Data: IP address, browser type, device identifiers, and other device-specific information when you use our website or apps.
- Usage Data: Information on how you interact with our website, apps, and drones, such as timestamps, page views, and feature usage.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to monitor activity on our website and app, enhance user experience, and analyze usage trends.
2. How We Use Your Information
AM Drones Ltd. uses the collected information for various purposes:
- Service Delivery: To operate, maintain, and improve our drones, apps, and website.
- Customer Support: To address inquiries, support issues, and account management needs.
- Payments and Transactions: To facilitate payments and record-keeping for transactions made with us.
- Personalization and Analytics: To tailor the experience to your preferences, improve our services, and conduct research and analysis on usage patterns.
- Marketing and Communications: To send you relevant updates, offers, and promotions with your consent.
- Compliance and Security: To comply with legal obligations, prevent fraud, and enhance the security of our services.
3. Sharing and Disclosure of Information
We may share or disclose your personal information in the following situations:
- Service Providers: We may share information with third-party providers who perform services on our behalf, such as payment processing, analytics, or hosting.
- Business Transfers: If AM Drones Ltd. is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity.
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: When necessary to protect our rights, property, or safety or that of our users or the public.
4. Your Privacy Choices
- Access and Correction: You may access and update your personal information by logging into your account or contacting us directly.
- Data Portability: We will provide you with a copy of your personal data upon request, subject to applicable legal requirements.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
- Location and Camera Data: Users can control and restrict access to GPS location and camera data via device settings or within the app.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measure is completely foolproof, and we cannot guarantee the security of your information.
6. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
7. Children's Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction. By providing your information, you consent to such transfer in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
AM Drones Ltd. reserves the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website and updating the “Effective Date.” Continued use of our services constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
AM Drones Ltd.
info@amdrones.co.uk
Thank you for trusting AM Drones Ltd. with your privacy.